Service System: inquiring, checking, measuring, and arranging
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Inquiring
Receiving customer demands
Inquiring about faults
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Checking
Understanding the operating status of fan machine and quickly identifying the faults through video demonstrations or on-site investigations (we will provide an on-site inspection within 48 hours in case of special circumstances)
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Measuring
Identifying the cause of malfunction, recognizing the root cause, providing on-site maintenance, component replacement or complete machine replacement solutions, and measuring the actual on-site data
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Arranging
Arranging regular follow-up visits to understand the usage of the repaired fan machines